Engineering Support Contracts, Zero-Downtime Backups & Priority DevOps
Keep your mission-critical web applications, Shopify stores, and cloud APIs secure, up-to-date, and lightning fast with dedicated full-stack support.
Starter AMC
Core annual peace of mind covering zero-downtime SSL renewals, domain health, and monthly security scans.
- 24/7 Global Uptime Monitoring (Heartbeat every 5 minutes)
- Automated Zero-Trust SSL Certificate Renewal & Health
- Quarterly Core Web Vitals & Security Vulnerability Audit
- Emergency DNS Failover & Domain Protection Monitoring
- Monthly Cloud Database Snapshot Archive
- Direct Email Technical Support Desk
- 24-Hour Business Day Support Response Window
- Zero Hidden Surcharges for Routine Security Patches
Plus AMC
Continuous cloud engineering, zero-downtime daily backups, monthly speed tuning, and priority developer hours.
- Guaranteed 2-Hour Critical Emergency SLA Response Window
- 5 Dedicated Developer Hours per Month for Feature Updates
- Daily Automated Offsite Encrypted Database Backups
- Monthly Google PageSpeed & Core Web Vitals Speed Tuning
- Private Dedicated WhatsApp Group with Senior Engineering Squad
- Zero-Downtime Node.js, Next.js & Dependency Version Patching
- Payment Gateway & Third-Party API Webhook Health Audits
- Monthly Infrastructure Health, Traffic & SEO Performance Report
Deluxe AMC
15 hours per month of senior full-stack engineering, continuous feature rollouts, and conversion rate optimization.
- 15 Dedicated Developer Hours per Month (Rollable up to 50%)
- Continuous Feature Rollouts, Landing Pages & Campaign Banners
- 1-Hour Critical Priority Incident Response Window
- Weekly Sprint Sync & Dedicated Staging Preview Deployments
- Conversion Rate Optimization (CRO) & A/B Testing Setup
- Database Indexing & Slow Query Profiling Every Month
- Real-Time Slack/WhatsApp Integration with Tech Lead
- Quarterly Technology Roadmap & Architecture Review
Ultimate AMC
35 hours per month of dedicated full-stack squad capacity, 24/7 on-call incident hotline, and multi-cloud management.
- 35 Dedicated Developer & DevOps Hours per Month
- 24/7 Dedicated Emergency Phone Hotline & On-Call Engineering
- 15-Minute Critical Production Incident Response SLA
- Multi-Server Auto-Scaling, Load Balancers & Database Sharding
- Automated CI/CD Deployment Pipelines & Staging Environments
- Comprehensive Penetration Testing & Threat Remediation
- Dedicated Senior Solutions Architect & Named Account Manager
- Custom Disaster Recovery SLA with 15-Minute Recovery Point
Side-by-Side Plan Comparison
Detailed architectural matrix across Starter, Plus, Deluxe and Ultimate tiers.
| Features & Deliverables | Starter PlanStarter AMC₹14,999 | Plus PlanPlus AMC₹59,999 | Deluxe PlanDeluxe AMC₹99,999 | Ultimate PlanUltimate AMC₹1,99,999 |
|---|---|---|---|---|
| 1. Architecture & Core Specs | ||||
| Framework & Engine | Continuous Monitoring & Health Audits | Shield 365: 5 Dev Hours/mo & DevOps | Growth Retainer: 15 Dev Hours/mo & CRO | Enterprise Dedicated DevOps: 35 Hours/mo |
| Hosting Environment | cPanel / VPS / Cloud | cPanel, VPS & Cloud | VPS & Cloud Infrastructure | Multi-Server & Kubernetes Clusters |
| Page Count / Scope | Whole Website Coverage | Unlimited Website & API Surface Coverage | Continuous Expansion & Feature Sprints | Full Infrastructure & Architecture Coverage |
| Delivery SLA | 365-Day Retainer | 365-Day Retainer | 365-Day Retainer | 365-Day Retainer |
| Full Source Code Ownership | 100% Transfer | 100% Transfer | 100% Transfer | 100% Transfer |
| Staging Design Revisions | Emergency Fixes as Needed | Rollable Monthly Developer Hours | Sprint Planning & Staging Pipelines | Continuous CI/CD Delivery |
| 2. Speed, Edge & Security | ||||
| Google PageSpeed Guarantee | Quarterly Core Web Vitals Audit | Monthly Speed Optimization Tuning | Continuous CRO & Performance Budget | Continuous Global APM Monitoring |
| Edge Network & CDN | Global Synthetic Edge Monitors | 60-Second Global Heartbeat Monitoring | 30-Second Synthetic Uptime Health Checks | Multi-Region High-Availability Cluster |
| SSL & Security Standard | Automated HTTPS Renewals | Daily Security Audit & Patching | Automated Dependency Vulnerability Remediation | Enterprise Zero-Trust Firewall Management |
| Post-Launch Warranty | 24-Hour Non-Emergency SLA | 2-Hour Critical Emergency SLA | 1-Hour Critical Emergency SLA | 15-Min Incident Acknowledgement SLA |
| Ready to build? | Select Starter Plan | Select Plus Plan | Select Deluxe Plan | Select Ultimate Plan |
Why Choose ProNext Labs Digital Engineering?
Engineered from Delhi for high-conversion brands across India and global markets.
Guaranteed 2-Hour SLA
Direct priority emergency escalation channel for production incidents, DNS failovers, and payment gateway downtime.
Daily Automated Cloud Backups
Point-in-time PostgreSQL database snapshots and offsite encrypted storage with verified 15-minute disaster recovery drills.
Continuous Core Web Vitals Tuning
Monthly performance profiling, bundle size reduction, database index optimization, and edge cache hit-rate improvements.
Proactive Security Patching
Weekly dependency audits, zero-day CVE remediation, node runtime patching, and automated SSL certificate renewal monitoring.
Dedicated Monthly Developer Hours
Rollable on-demand engineering hours for UI tweaks, new landing pages, campaign banners, and third-party integrations.
Uptime Radar & Synthetic Monitoring
Global heartbeat pings every 60 seconds from 12 edge locations with automated instant WhatsApp alerts on threshold breaches.
Engineered on the Modern High-Performance Edge Stack
React 19 Server Components for instant page rendering
Zero runtime CSS bloat and sub-second cold starts
ACID-compliant relational database with automated snapshots
Sub-30ms global content delivery and enterprise DDoS shield
Frequently Asked Questions
Everything you need to know about our Retainers & Performance AMC packages and milestone delivery.
Need a Custom Enterprise Scope or Multi-Store System?
Our Delhi engineering team crafts custom architectures with dedicated SLA guarantees, custom microservices, and ERP integrations.